Artificial realties, drugs direct, why tech teams keep failing and more.....
I winced at your description of what car retailing is about and cheered the part about people who know nothing about it swooping in and failing miserably. Not because I want people to fail but I can’t stomach the arrogance. Great stuff.
BINGO! When I read this, the heavens parted just a bit: "Car buying is essentially dark patterns in retail form." Yes, exactly so.
I headed into the comments to quote that part too!
It's so spot on. Really well-written, Tom.
I winced at your description of what car retailing is about and cheered the part about people who know nothing about it swooping in and failing miserably. Not because I want people to fail but I can’t stomach the arrogance. Great stuff.
BINGO! When I read this, the heavens parted just a bit: "Car buying is essentially dark patterns in retail form." Yes, exactly so.
I headed into the comments to quote that part too!
It's so spot on. Really well-written, Tom.